How do I register on Haathcraft?
Registering for an account on Haathcraft allows you to track your order status, order history, and enjoy a faster checkout experience. To register, follow these steps:
- Visit the Haathcraft website (https://www.haathcraft.com/).
- Click on the “Sign In” or “Create Account” button, usually located at the top right corner of the homepage.
- Fill in the registration form with your personal details, including your name, email address, and a desired password.
- Click on the “Create Account” button.
Is creating an account mandatory to shop on Haathcraft?
While creating an account is not mandatory, it is highly recommended. Here’s why:
- Save your information: With an account, you won’t need to re-enter your shipping address and payment details for future purchases.
- Track your orders: Easily monitor the status of your orders and receive shipment updates.
- Exclusive offers: Get notified about special deals and promotions available only to Haathcraft account holders.
What if I forget my password?
No worries! To reset your forgotten password:
- Go to the Haathcraft website (https://haathcraft.com/).
- Click on the “Sign In” button located at the top right corner of the homepage.
- Click on the “Forgot Password” link.
- Follow the instructions provided to reset your password.
How to Shop on Haathcraft
- How do I browse and add products to my cart?
- Browse our categories to find items you like. Once you find a product, click “Add to Cart” to add it to your shopping cart.
2. How do I view and edit my cart?
- Click the cart icon in the top right corner to see the contents of your cart, including item prices. Here, you can edit the quantity of items or remove them entirely.
3. How do I checkout?
- Once you’re happy with your cart, click “Proceed to Checkout.” Enter your shipping address and choose your preferred payment method.
4. What payment methods do you accept?
- Haathcraft accepts various payment methods for your convenience, including credit cards, debit cards, and PayPal.
5. How will I know my order is confirmed?
- After completing the payment process, you’ll receive an order confirmation email. You’ll also get a tracking number once your order ships.
Order Delivery
- How are Haathcraft orders delivered?
- 1. Browse our website and add your desired items to the cart.
- 2. Proceed to checkout and provide your complete shipping information.
- 3. Choose and complete your payment method using our secure options.
- 4. Once confirmed, we process your order (usually within a few days).
- 5. Upon shipment, you’ll receive a tracking number to follow your package’s delivery progress.
- 6. Inspect your order upon arrival and contact us immediately if there are any issues.
Gift Wrapping
- Does Haathcraft offer gift wrapping?
- Unfortunately, we don’t currently offer gift wrapping for orders.
Adding Items to Cart
- How do I add products to my cart?
- Find the item you want to purchase. 2. Click the “Add to Cart” button, usually next to the product image or description. 3. A notification will confirm the item’s addition to your cart. 4. You can continue shopping or proceed to checkout to finalize your purchase.
- What kind of products can I find on Haathcraft?
Haathcraft offers a curated selection of handcrafted products from talented artisans across India. Our diverse range includes:
- Clothing and accessories (jewelry, scarves, bags)
- Home decor (rugs, throws, wall hangings)
- Traditional Indian textiles (saris, dupattas)
- Handmade stationery (folders, notebooks)
- Eco-friendly products (made with sustainable materials)
2. Are all the products on Haathcraft made in India?
- Yes, all products on Haathcraft are handcrafted by skilled artisans in India.
3. Are the products on Haathcraft unique?
- Due to the handmade nature of our products, many items will have slight variations and imperfections, making them truly one-of-a-kind.
4. How can I learn more about a specific product?
- Each product listing on our website includes detailed information about the materials, origin, and care instructions. You can also contact us if you have any further questions.
- What are the delivery charges?
- Haathcraft offers free shipping on all orders within India, regardless of size, weight, or destination.
2. What is the estimated delivery time?
- Our estimated delivery time is 7-8 business days, Monday to Saturday, from the date of dispatch. However, this may vary depending on your location and chosen shipping method.
3. Why might my delivery date differ from the estimate?
- The estimated delivery timeline is an approximation and can be affected by product availability, the shipping carrier, and your destination state. While we strive for accuracy, unforeseen delays may occur.
4. Can I track my order?
- Absolutely! You’ll receive a tracking number once your order ships, allowing you to track its progress.
5. Do you offer free shipping?
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Yes, Haathcraft offers free shipping on all orders over 149$. Enjoy the convenience of having your purchases delivered directly to your doorstep at no extra cost!
- How long do I have to return a product?
- You have 7 days from the date of delivery to initiate a return for your Haathcraft purchase.
2. What condition does the product need to be in for a return?
- The product must be unused, in its original condition with all tags, original packaging, and a copy of your receipt included.
3. Will I get a full refund?
- Yes, as long as the product meets the return criteria, you will receive a full refund.
4. Are there any items that cannot be returned?
- Currently, there are no product categories excluded from our return policy. You can return any item you are not satisfied with.
5. How long does the return process take?
- Once you initiate a return, we will schedule a pickup within 7 days. After receiving the product (typically 1-2 business days), we will process your return and initiate a refund to your original payment method. The total processing time, including bank processing, can take 7-10 business days.
6. Will I get my refund in the same way I paid?
- Yes, your refund will be issued to the original payment method used for your purchase.
7. Does the return policy apply to all product categories?
- Yes, our return policy applies to all product categories on Haathcraft.